Frequently Asked Questions

Q: What services do you offer?

A: We specialize in high-quality window and gutter cleaning services. Our focus is on delivering top-notch service catered to the unique needs of your home or business.

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Q: Do you provide pressure washing services?

A: Currently, we do not offer pressure washing services. Our expertise is concentrated on providing the best in window and gutter cleaning to ensure unparalleled results.

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Q: What is your cancellation policy?

A: We understand that plans can change. If you need to cancel or reschedule your service, we kindly request at least 48 hours notice to avoid a $45 cancellation fee. This policy helps us manage our scheduling efficiently and serve all our customers effectively.

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Q: How do you ensure quality service?

A: Quality is at the heart of everything we do. Our team is professionally trained, and we use only eco-friendly cleaning solutions and state-of-the-art equipment. We are committed to delivering excellence through every step of our service, with detailed attention and personalized care.

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Q: How do you handle customer satisfaction?

A: Your satisfaction is our top priority. We aim to exceed your expectations with every service. If for any reason you're not completely satisfied, please let us know. We will work tirelessly to resolve the issue and ensure you're happy with the final outcome.

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Q: What eco-friendly practices do you follow?

A: We are dedicated to safeguarding the environment. Our cleaning solutions are environmentally friendly, and we employ practices designed to minimize water usage and reduce our ecological footprint without compromising on quality.

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Q: Can services be tailored to my specific needs?

A: Absolutely! We recognize that every home and business is unique. We offer customizable service options to match your specific requirements and ensure your complete satisfaction.

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Q: How do I book a service?

A: Booking with Johnston's Pristine Services LLC is easy! You can schedule a free quote through our website, send us an email, or give us a call. We'll work with you to find a convenient time that fits your schedule. Click here to request a free quote 

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Q: Why choose Johnston's Pristine Services LLC?

A: Choosing us means opting for a blend of quality, efficiency, and exceptional customer service. We're not just about cleaning windows and gutters; we're about providing a pristine experience that enhances both the beauty and longevity of your property. Our commitment to eco-friendly practices, personalized solutions, and customer satisfaction sets us apart.

For any additional questions or to schedule your service, please don't hesitate to get in touch with us today!