Terms and Conditions of Service Welcome to Johnston’s Pristine Services LLC. 

 

By booking with us, you agree to the following terms: 

 

1. Services & Payment: We offer window cleaning, gutter cleaning, and pressure washing. Payment is due upon completion unless otherwise agreed. Issues must be reported within 24 hours. Cancellations within 48 hours incur a $45 fee. 

 

2. Gutter Cleaning, Storm Windows & Special Surfaces: For storm windows, specialty surfaces, or untreated gutters that were not disclosed, a 40% price increase may apply. We are not liable for damage related to structural issues or untreated surfaces, such as untreated wood or clogged gutters. 

 

3. Pressure Washing & Gutter Cleaning Liability: Pressure washing may reveal flaws in untreated wood, and gutter cleaning may expose hidden damage or blockages. We are not responsible for scarring, damage, or leaks in untreated or unmaintained areas, unless properly disclosed and treated in advance. 

 

4. Safety, Access & Weather Conditions: Please ensure safe access and inform us of any hazards (pets, loose items, etc.). We may need to reschedule due to inclement weather. Your cooperation ensures a smooth and safe service. 

 

5. Liability Disclaimer: By using our services, you agree that Johnston’s Pristine Services LLC is not responsible for damage due to pre-existing issues, untreated surfaces, or undisclosed conditions. While we work with care, the client assumes responsibility for risks associated with unmaintained or hazardous areas. These terms are governed by Tennessee law, and disputes will be settled in the state of Tennessee.

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Privacy Policy for Johnston’s Pristine Services LLC 

 

Privacy Policy for Johnston’s Pristine Services LLC At Johnston’s Pristine Services LLC, we respect your privacy and are committed to protecting your personal information. This policy outlines what information we collect, how we use it, and your choices.

 

1. Information Collection: We collect information you provide, such as your name, contact details, and service preferences, solely to process bookings and communicate with you regarding our services.

 

2. Use of Information: Your information is used to schedule, manage, and complete your service requests. We do not share your information with third parties unless required to complete your service.

 

3. Data Security: We take reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

4. Third-Party Sharing: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

 

5. Opt-In Practices: We may ask for your consent to receive promotional updates. You can opt out anytime.

 

For more information or concerns regarding this policy, please contact us directly.